Privacy Policy
1. Introduction
ProdLoom (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use the ProdLoom mobile application.
By using the app, you agree to the practices described in this policy.
2. Information We Collect
We collect only the minimum information necessary to provide the core functionality of the app.
2.1 Account Information
If you sign in using Google or Apple, we may collect:
- Your name
- Your email address
- Your unique authentication identifier (UID)
This information is used solely to:
- Create and manage your account
- Associate your creations with your profile
- Secure your data
We do not collect passwords directly.
2.2 User-Generated Content
When using the app, you may upload or create:
- Product photos (camera or gallery)
- Reference images
- Logos
- Text prompts or descriptions
These files are:
- Stored securely in Firebase Storage
- Linked to your account in Firebase Firestore
- Used only to generate AI-based images
2.3 AI Processing Data
When you generate images:
- Your selected images
- Your text prompt
- Relevant generation parameters
may be securely transmitted to third-party AI providers (such as Google Gemini or similar image-generation models) to process your request.
These providers process the data solely for generating images and do not receive access to your full account information.
2.4 Technical & Usage Information
We may collect limited technical data automatically, such as:
- Device type
- Operating system version
- App version
- Crash logs (if enabled)
This data is used only to improve stability and performance.
3. How We Use Your Information
We use collected data to:
- Authenticate users
- Store and retrieve your creations
- Generate AI-based product images
- Improve app performance and user experience
- Ensure system security and prevent abuse
We do not sell your data.
We do not use your data for advertising profiling.
4. Data Storage
Your data is stored using:
- Firebase Authentication (account management)
- Firebase Firestore (metadata and creation records)
- Firebase Storage (image files)
All data is stored securely and protected by access rules that ensure only you can access your content.
5. Data Sharing
We do not sell or rent your personal information.
We may share limited data only with:
5.1 Service Providers
- Firebase (Google Cloud infrastructure)
- AI image-generation providers (e.g., Gemini)
These providers process data solely to deliver app functionality.
6. Data Retention
We retain your data for as long as:
- Your account remains active
- You have stored creations in the app
If you delete your account:
- Your associated content may be permanently deleted
- Some backup copies may persist temporarily for system integrity
7. Your Rights
Depending on your region, you may have the right to:
- Access your data
- Request deletion of your data
- Correct inaccurate information
- Withdraw consent
To exercise these rights, contact us at:
[Insert Contact Email]
8. Children’s Privacy
ProdLoom is not intended for children under 13 years of age (or the minimum age required in your region). We do not knowingly collect personal data from children.
If we become aware that such data has been collected, we will delete it promptly.
9. Security
We implement reasonable security measures including:
- Secure cloud storage
- Access-controlled databases
- Encrypted network transmission (HTTPS)
However, no system can guarantee 100% security.
10. Third-Party Links & Services
The app may rely on third-party services (Google, Apple, AI providers). Their privacy policies may apply independently.
We encourage you to review their respective policies.
11. Changes to This Policy
We may update this Privacy Policy periodically. If significant changes occur, we will notify users through the app or update the effective date.
12. Contact Us
If you have questions about this Privacy Policy, contact:
Email: khueonstudios@gmail.com
App Name: ProdLoom